Processes organize and direct the daily activities required to implement strategy. In responding to the competitive and economic pressures of today's global society, the enterprise must achieve dramatic improvements in productivity and product/service value. Cygnus assists its clients in achieving these objectives through the innovative engineering of business processes. Our focus is on identifying and closing performance gaps that adversely impact quality, service, cost or speed. Our objective is a substantial and quantifiable increase in the contributed value of the improved business process to your enterprise.